Merchant Policies

Delivery methods
Collection
Free
Payment options
Payment methods accepted

ALTTAXPLANS

Accessibility Statement

Effective Date: October 26, 2026
Last Updated: October 26, 2026

Alternative Consulting Group, LLC, doing business as AltTaxPlans and AltTaxPlans Education Institute (“AltTaxPlans,” “we,” “us,” or “our”), is committed to providing a website and online experience that are accessible to the widest possible audience, including individuals with disabilities.

We recognize that accessibility is an ongoing responsibility. We are working to improve the usability and accessibility of www.alttaxplans.com and the digital services connected to it.


Our Accessibility Goal

AltTaxPlans seeks to provide website content that can be accessed and used by people with a wide range of abilities, technologies, and assistive devices.

As a reference point for our accessibility efforts, we aim to follow applicable accessibility requirements and generally recognized practices, including relevant portions of the Web Content Accessibility Guidelines.

This statement should not be interpreted as a representation that every page, document, third-party service, or feature currently satisfies every accessibility guideline. Accessibility improvements are ongoing.


Accessibility Measures

AltTaxPlans asks its website developers, content providers, and technology vendors to consider accessibility when designing, maintaining, and updating the website.

Our accessibility efforts may include:

  • Using a logical heading structure
  • Providing visible labels for form fields
  • Adding descriptive alternative text to meaningful images
  • Maintaining adequate color contrast
  • Supporting keyboard navigation
  • Using descriptive link text
  • Avoiding instructions that rely only on color
  • Providing captions or transcripts for multimedia when reasonably available
  • Maintaining readable text size and spacing
  • Supporting browser zoom and text enlargement
  • Avoiding unnecessary flashing or rapidly moving content
  • Using clear error messages on forms
  • Identifying required form fields
  • Making telephone numbers and email addresses usable on mobile devices
  • Reviewing content for readability on desktop, tablet, and mobile screens
  • Making downloadable materials available in accessible formats when reasonably possible


Contact Forms

Our public contact forms should include visible labels, clear instructions, understandable error messages, and keyboard-accessible controls.

Visitors should not submit confidential tax or financial records through a public website form.

Please do not enter:

  • Social Security numbers
  • Employer identification numbers
  • Banking information
  • Credit-card information
  • Tax-software credentials
  • Payroll credentials
  • Complete tax returns
  • Government-issued identification
  • Unredacted tax notices
  • Other sensitive tax or financial information

Secure document-submission instructions will be provided when appropriate.


Alternative Access to Information

If you cannot access website content, a downloadable resource, a form, or another digital feature, contact AltTaxPlans to request assistance or an alternative format.

Depending on the content and available technology, we may be able to provide information through:

  • Accessible electronic text
  • Email
  • Telephone
  • A virtual meeting
  • A reformatted document
  • Another reasonable communication method

The availability and timing of an alternative format may depend on nature, complexity, ownership, and source of the material.


Third-Party Platforms and Content

The website may contain or link to third-party services, including:

  • Scheduling systems
  • Client portals
  • Payment processors
  • Learning-management systems
  • Video platforms
  • Government websites
  • Professional-association websites
  • Tax and accounting technology
  • Embedded maps
  • Forms
  • Social-media platforms
  • External articles and resources

AltTaxPlans does not control every aspect of a third-party platform’s accessibility. We encourage third-party providers to offer accessible services, but their content and functionality are governed by their own accessibility practices and policies.

If you encounter an accessibility barrier involving a third-party service accessed through our website, you may notify both AltTaxPlans and the applicable provider.


Documents and Downloadable Materials

Some older documents, third-party forms, images, charts, PDFs, or downloadable resources may not be fully optimized for every assistive technology.

When reasonably possible, AltTaxPlans will work to:

  • Improve newly created documents
  • Provide descriptive titles
  • Use readable formatting
  • Add alternative text to meaningful images
  • Use accessible headings and lists
  • Provide an alternative format upon request

Government forms and third-party publications may retain the accessibility characteristics provided by their original publishers.


Videos, Audio, and Social-Media Content

When video or audio content is published, AltTaxPlans will work toward providing captions, transcripts, descriptions, or another accessible alternative when reasonably possible.

Content posted on third-party social-media platforms may be affected by the accessibility features and limitations of those platforms.


Known Limitations

Despite our efforts, some content or features may have accessibility limitations. These may include:

  • Older documents
  • Third-party applications
  • Embedded content
  • Scanned images
  • Complex tax forms
  • Charts or maps containing extensive visual data
  • Content supplied by government agencies or professional organizations
  • Technology outside AltTaxPlans’ direct control

We welcome notification when an accessibility problem is identified.


Reporting an Accessibility Barrier

If you experience difficulty using the website, please contact us and provide:

  • Your name and preferred contact method
  • The webpage address or name of the affected content
  • A description of the problem
  • The browser and device used, if known
  • The assistive technology used, if applicable
  • The format or accommodation that may help

Do not include confidential taxpayer information in an accessibility request.


Contact Information

Accessibility questions, accommodation requests, and reports of website barriers may be directed to:

Alternative Consulting Group, LLC
Doing Business as AltTaxPlans
Email: [email protected]
Telephone: 470-230-2313
Website: www.alttaxplans.com

Suggested email subject: Website Accessibility Request

AltTaxPlans will review accessibility concerns and determine what reasonable corrective action, or alternative access may be available. We do not guarantee a particular resolution or completion date, but we take accessibility concerns seriously.


No Retaliation

AltTaxPlans will not knowingly discriminate or retaliate against a person for making a good-faith accessibility request or reporting an accessibility barrier.


Ongoing Review

Website accessibility is an ongoing process. AltTaxPlans may update this statement as the website, services, technology, legal requirements, and accessibility practices evolve.

The updated statement will be posted with a revised “Last Updated” date.